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August 27, 2004
From the archives: benefits of product liability
From our voluminous clip files: "The Gillette Co.'s first line of defense against product liability claims is a vp of product integrity known by some at the company as 'Dr. No.'...[Robert] Giovacchini also has forced the addition of oil of mustard to Liquid Paper so kids won't sniff it for a cheap high and a reduction of the amount of apricot aroma used in Earth Born shampoo so the lingering apricot scent on freshly shampooed hair won't attract bees." (Kathryn J. McIntyre, "Gillette's Dr. No guards company against liability", Business Insurance, Apr. 18, 1988, not online).
Posted by Walter Olson at 11:01 AM
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